Technical service and spare parts
Plastic Metal Service is the most important added value for the customer in terms of flexibility, competence and prompt reply.
Plastic Metal guarantees responses within 24 hours. Special connection softwares enable immediate access to the machines installed worldwide and to assist the operator through the troubleshooting procedure, thus avoiding any incorrect use that may damage the machine.
The technical service network in Italy and in the main export countries, with stock of spare parts on-site, provides an immediate and efficient service even on machines with more than 20 years.